Due to the current COVID-19 pandemic and the restrictions this has placed upon us, Premier Guarantee has been continually looking into new and improved ways to deliver key, onsite construction support to our clients as site progress continues.
Our head office technical support lines are open and you can call us on 0800 107 8446. Our support teams are there to take your calls, details of your site inspection request and relay this information to our technical teams.
As we are experiencing high volumes of requests during this time, please continue to be as supportive and patient as you have already been whilst we work through your request.
We have listened to your feedback, and whilst we continue our phased return to physical onsite inspections, to support this, we are also embracing and integrating new technology into our working practices to enable us to see what is happening on site first hand.
By taking us on a ‘Virtual Tour’ of your site, using Skype Meetings or similar, we will be able to successfully conduct virtual site inspections via video call. This will allow you to showcase your site progress LIVE to us and removes the need for any additional paperwork to be completed. These tours can be recorded and shared with you for audit purposes and allows our technical staff to document the progression of your site more efficiently. The same as if they were there on site with you!
Once again, we thank you for your patience and support through these testing times and rest assured that Premier Guarantee is 100% committed to delivering you a world class risk management service on site as quickly and as safely as we possibly can.
Thank you and stay safe.